Terms of Service — Bento Brand

Welcome to Bento Brand

By accessing and shopping at https://bentobrand.online, you agree to the following terms. Please read them carefully before placing an order.

1. Our Products

All Bento Brand pieces are handmade in limited quantities. Due to the handcrafted nature of our products, slight variations in color, texture, or finish are not defects — they are part of what makes each piece unique.

2. Orders & Pricing

All prices are listed in AED (United Arab Emirates Dirham). We reserve the right to update prices at any time. Once your order is confirmed, the price at the time of purchase applies.

3. Payment

We accept secure online payments. All transactions are encrypted and processed through trusted payment gateways. Bento Brand does not store your payment information.

4. Shipping

Orders are processed within 2–5 business days. Delivery times vary depending on your location. Once your order is shipped, you’ll receive a tracking number by email.

5. Cancellations

You may cancel your order within 24 hours of placing it. After that, the order may already be in preparation and cancellation won’t be possible.

6. Intellectual Property

All content on this website — including photos, designs, logos, and text — belongs to Bento Brand. You may not reproduce or use any content without written permission.

7. Limitation of Liability

Bento Brand is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

8. Changes to These Terms

We reserve the right to update these terms at any time. Continued use of our website means you accept the updated terms.

Contact

For any questions: https://bentobrand.online/contact

Last updated: June 2026